A main advantage of flow cytometry over many other immunoassay techniques is that it allows researchers to study cells on an individual basis. Yet, the complex, multiparametric nature of flow cytometry can make resolving any issues difficult, especially when sample preparation, panel design, and instrument setup could all be to blame for any problems. Here, we’ve compiled some common flow cytometry complaints and suggested ways of addressing them. Although this is by no means an exhaustive list, we hope it will serve as a useful reference for troubleshooting your flow cytometry experiments.

Sample-preparation technique underpins flow cytometry success

A typical flow cytometry experiment begins with sample preparation, which must be carefully thought through to avoid compromising results. “Samples should ideally be processed as soon after collection as possible to help preserve cells in their natural state and maintain high viabilities,” notes Pia Jeggle, Ph.D., Global Product Manager, Flow Cytometry Instruments, at Miltenyi Biotec. "Where material will be analyzed within 48 hours of collection, keeping samples in a specialized cell or tissue storage solution at 4°C is recommended over freezing. However, in situations where freezing is unavoidable—like where material is collected from large cohort studies or during surgery—methods should be rigorously optimized to prevent undesirable effects such as cell death, altered cellular composition, or the induction of stress genes.” 

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Critically, the sample-preparation method should always be tailored to the cell type of interest; for example, isolating fragile neurons from brain tissue requires a very different approach than that used for isolating immune cells from blood.

Controls provide vital insights into data quality

Controls are essential to demonstrate reliable assay performance and validate experimental data. But, in addition to the usual positive and negative controls required for any biological assay, a well-designed flow cytometry experiment should also include several application-specific examples. “Unstained controls will help in determining light scatter and fluorescence parameters during instrument setup,” explains Mike Blundell, Product Manager for Flow Cytometry Reagents at Bio-Rad. “These should be complemented by a viability control to exclude dead cells, which bind antibodies non-specifically and have higher autofluorescence, as well as by controls for safeguarding the performance of multicolor panels.” Examples of the latter include single-stained compensation controls that are essential to remove overlapping fluorescence from neighboring channels, and fluorescence-minus-one controls, which are used for gate setting. “Provided you have good controls, identifying just ten cells can represent a significant result,” says Blundell. “In contrast, using poor controls may mean data collected from thousands of cells is meaningless.”

Troubleshooting tips

Although flow cytometry is distinct from other immunoassay techniques, the types of issues it presents can often be resolved using tried and trusted methods. For example, one way of reducing high background signal is to try increasing the number of protocol wash steps. Where problems are application-specific, solutions aimed at optimizing panel design or altering the instrument settings may be more effective. The following table lists some common flow cytometry complaints and suggests ways of addressing them.

Fluorescence intensity is too high

Possible causeSuggested solution
Blocking is insufficient

Switch to using a different blocking reagent

Increase the duration of the blocking step

Antibody concentrations are too high

Titrate antibody reagents to determine optimal concentrations

Include positive and negative (unstained) controls to validate antibody performance

Inadequate washing

Increase the number of wash steps

Include Tween-20 or Triton-X in wash buffers to ensure unbound antibodies are not trapped inside the cells

Bright fluorophores have been used for detecting abundant antigens

Always pair dim fluorophores with abundant antigens, and vice versa

Laser power is too high

Reduce the laser power (where the instrument allows this) to decrease the signal intensity

PMT voltage is too high/signal is off-scale

Confirm the right instrument settings have been loaded prior to acquisition

Include suitable controls to optimize instrument settings for each fluorophore

Perform voltage titration with the aforementioned controls to determine the optimal setting for the detector

Gain is too high

Ensure an appropriate positive control is used for instrument setup

Reduce the gain to lower the signal intensity

 

Weak fluorescence intensity or no signal

Possible causeSuggested solution
Over-fixation

Try using a different fixative or reduce the fixation time/concentration

Antibodies show poor affinity for the target

Confirm antibody reagents are validated to detect the target in the selected sample type and species, and are compatible with the fixation method (if applicable)

Check that antibodies are validated for flow cytometry

Switch to using antibodies with alternative epitopes

Antibody concentrations are too low

Titrate antibody reagents to determine optimal concentrations

Increase the duration of antibody incubation steps

Include positive and negative (unstained) controls to validate antibody performance

Fluorophores have faded/tandem dyes have broken apart

Replace fluorophore-conjugated antibodies with fresh reagents and follow the manufacturer’s instructions for use

Store fluorophores and stained samples away from light

Avoid using tandem dyes for experiments that will occur over a long time course

Target antigen is scarce

Refer to the literature to confirm that the chosen cell type expresses the antigen and determine whether some form of treatment is required to boost expression

Use freshly-isolated cells where possible, avoiding freeze-thawing

Always pair bright fluorophores with scarce antigens, and vice versa

Consider performing cell enrichment (e.g., via magnetic activated cell sorting/MACS)

Intracellular antigens are inaccessible to antibodies

Optimize the method used for cell permeabilization

Prevent intracellular analytes from being secreted by using a protein transport inhibitor such as brefeldin A

Perform all protocol steps on ice to avoid internalization of cell surface antigens

Choose low molecular weight fluorophores for detecting intracellular targets

Fluorophores are incompatible with instrument lasers and detectors

Check that the excitation and emission properties of fluorophores are compatible with the flow cytometer’s lasers and detectors

Event rate is too high/signals are aborted

Adjust the cell population to an appropriate density (1 x 106 cells/mL is usually recommended)

Signal is not correctly compensated

Check compensation controls are set up correctly to capture all the events

Confirm that the gating is correct (i.e., the cells within the negative gate are negative and the cells within the positive gate are positive)

Consider using compensation beads if you have weak signal to ensure good compensation

Lasers are not aligned

Check laser alignment using calibration beads

Gain is too low or threshold is too high

Make sure an appropriate positive control is used for instrument setup

Adjust the threshold to ensure the fluorescent signal is not being cut off

Increase the gain to increase the signal intensity

 

High background

Possible causeSuggested solution
Blocking is insufficient

Switch to using a different blocking reagent

Increase the duration of the blocking step

Consider using antibodies without an Fc receptor blocking requirement (e.g., REAfinity™ antibodies)

Antibody concentrations are too high

Titrate antibody reagents to determine optimal concentrations

Include positive and negative (unstained) controls to validate antibody performance

Inadequate washing

Increase the number of wash steps

Include Tween-20 or Triton-X in wash buffers to ensure unbound antibodies are not trapped inside the cells

Non-specific cells are being detected

Include isotype controls to rule out non-specific antibody binding to Fc receptors, fluorophores, or other cellular components

Incorporate an Fc blocking step

Consider using antibodies without an Fc receptor blocking requirement (e.g., REAfinity™ antibodies)

Presence of dead cells, aggregates, or debris

Pass cells through a cell strainer to remove any clumps before acquiring

Keep cells at 4oC or on ice

Include viability dyes such as propidium iodide (PI) or 7-AAD to gate out dead cells

Use freshly-isolated cells where possible, avoiding freeze-thawing

For resuspension, use a buffer that is free of Ca2+/Mg2+ and contains up to 2% protein

Consider adding DNase to samples

Autofluorescence

Avoid over-fixation

Include unstained controls to determine background autofluorescence levels

Pair cells that have naturally high autofluorescence (e.g., neutrophils) with bright fluorophores or fluorophores that emit in the red channel (e.g., APC)

 

Unusual scatter profile

Possible causeSuggested solution
Cells are contaminated

Use sterile cell culture techniques

Store reagents and stained cells properly to prevent bacterial growth

Always use fresh buffers (e.g., for blocking and washing)

Wash the sample line to ensure the instrument is not contaminated from a previous sample

Cells are damaged

Optimize sample preparation

Avoid harsh vortexing or centrifugations, or freeze-thawing cycles

Do not store stained cells for extended periods prior to acquisition

High numbers of dead cells

Include viability dyes such as propidium iodide (PI) or 7-AAD to gate out dead cells

Use freshly-isolated cells where possible, avoiding freeze-thawing

Consider using dead cell removal reagents

Presence of red blood cell (RBCs) in plasma or serum samples

Confirm RBC lysis is complete by checking samples under a microscope

Prepare fresh RBC lysis buffer

Increase the number of wash steps during RBC removal

Activation methods have altered cellular characteristics

Check the literature to ensure the correct activation approach has been used and that no accidental activation took place

 

Abnormal event rate

Possible causeSuggested solution
Cell numbers are too high / too low

Double-check the cell count (1 x 106 cells/mL is usually recommended)

Consider using an automated cell counter instead of a hemocytometer for counting

Ensure the cells are mixed thoroughly by gently pipetting the suspension

Presence of dead cells, aggregates, or debris

Pass cells through a cell strainer to remove any clumps before acquiring

Keep cells at 4oC or on ice

Include viability dyes such as propidium iodide (PI) or 7-AAD to gate out dead cells

Use freshly-isolated cells where possible, avoiding freeze-thawing

For resuspension, use a buffer that is free of Ca2+/Mg2+ and contains up to 2% protein

Consider adding DNase to samples

Sample injection tube is clogged

Unclog the flow cytometer by following the manufacturer’s instructions

Air has been introduced into the system

Refer to the manufacturer’s instructions

 

Multiple cell populations observed where there should be just one, or none

Possible causeSuggested solution
Multiple cell types express the target

Refer to the literature for information about target expression

Adapt the staining strategy to eliminate unwanted cell types from the analysis

Presence of dead cells, aggregates, or debris

Pass cells through a cell strainer to remove any clumps before acquiring

Keep cells at 4oC or on ice

Include viability dyes such as propidium iodide (PI) or 7-AAD to gate out dead cells

Use freshly-isolated cells where possible, avoiding freeze-thawing

For resuspension, use a buffer that is free of Ca2+/Mg2+ and contains up to 2% protein

Consider adding DNase to samples

Fluorescent signal is under-compensated

The fluorescence intensity of the controls needs to be as high, or higher than, the sample staining in its dedicated channel

Use the automatic compensation function in software programs rather than manual compensation

Avoid using visual alignment and, if manual adjustment is required, use mean fluorescent intensity (MFI) alignment