The Good
Puller can simultaneously pull 2 pipettes within a reasonable range of resistances (2-4 MOhm, for instance, for whole-cell recordings). Comes with Pipette Cookbook, which can aid in optimizing programs.
The Bad
Puller is less consistent when it has been used very frequently during a short period of time due to temperature increase. This can make it difficult to optimize protocols. Newer models have features to circumvent or reduce these issues.
The Bottom Line
We have used this puller for many many years to reliably pull micropipettes suitable for whole-cell and other in vitro and in vivo electrophysiology experiments. While newer models may have features to improve variability in tip size with changing temperature, this machine is sufficient for our purposes.